Job Aids Come to Help

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Since time immemorial, job aids have been in use by workers and artisans of all kinds. A well-designed job aid helps in improving efficiency, cuts down time to get the work done, and reduces frustration.

We recently spotted one opportunity for a new kind of job aid for Raptivity users. Raptivity has the largest number of interaction templates among all elearning tools. Being a specialized interactivity builder that works with all authoring tools, Raptivity continues to the at the forefront of interactivity. Users often express that they cannot locate, much less remember, every interaction in Raptivity. To make the selection of interaction easier and more intuitive we have put together Raptivity Album, a free job aid. To download the Raptivity Album, click here.

Even in the online learning world, some of us prefer a handy printed manual. The newly released Raptivity Album is yours to download for free, print and keep.

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One Interactivity Builder for Many Authoring Tools

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Of late, some vendors in the e-learning tools industry have started using the word 'interactivity' in a rather loose way. You hear of authoring tools that provide interactivity building features. This leads some users to believe they are getting course authoring and interactivity building in one package!

Of course, we do welcome the efforts by authoring tool vendors to help their users build engaging courses. What is important for course designers to understand is that the state-of-the-art in interactivity is further along. With a tool like Raptivity, which focuses only on interactivity, and works with other authoring tools, you make an investment in interactivity building that goes a long way.

Why a separate interactivity tool? There are many good reasons. One, it does not lock you into one authoring tool or platform. You can use multiple authoring tools - depending on what the content or client demands - and still use the same interactions. Second, you get a large variety of interactions, and more get added with time. Third, among all kinds of content, interactions are the hardest to migrate across platforms and devices. A specialized interactivity tool can anticipate the migration issues and make your work future-proof. Finally, interactivity tools treat each interaction as a unit, which can be re-used as it is, or with tweaks.

Interactivity building is different from content authoring. Course developers use many authoring tools. To make their courses engaging and interactive, they need one interactivity builder.

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Innovative Customers in Action

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According to Tom Kelley, the innovation guru, one of the ten faces of an innovator is that of an anthropologist - someone who really understands what people want, and why. Well, when it comes to software tools, who knows what users want better than the users themselves?

We recently discovered this quite serendipitously. A user on Raptivity community, InteractivityHub, suggested we build a learning interaction that involves characters and speech bubbles. His idea was to allow the course designer to input a dialog, and then for the software to render it in speech bubbles in a sequence. The Raptivity team liked this idea, and the 'Character Dialog' interaction was born.

Another user on the community wrote about the need for cliparts, backgrounds and such media elements people need in course design. Again, the Raptivity team thought it over and came up with the Raptivity Asset Library with over a hundred such assets.

This is the spirit of customer co-creation at its best. With Raptivity Evolve, we continue to build new exciting interactions that premium users get for free. We say to users: Now you are in the driver's seat. Tell Raptivity what you want us to build in the next interaction. We will built it.

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Five Ways to Make Online Learning Engaging

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A new complimentary whitepaper titled 5 Creative Ideas of using Raptivity in Online Training outlines five innovative ways to make online learning interesting and engaging with the help of learning interactions.

In specific, the paper suggests instructional designers and trainers consider the following techniques.

1. Combining an interactive e-book with a rapid-check assessment to implement an open book test.

2. Using games such as crosswords, TV shows and board games and to make learning fun and exciting.

3. Simulations where user gets to play a role in a situation and apply knowledge to decision making.

4. Using characters to provide opening and closing remarks, intermittent summaries as well as dialogs.

5. Encouraging exploration through the use of walk-through, zooming and other interactions.

While these techniques can be implemented in a variety of ways, the paper suggests over a dozen interaction templates within Raptivity that make the implementation quick and easy. You can download the whitepaper from the Raptivity website.

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Using eLearning Tools - It's Like a Relationship

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The tools you use for producing e-learning day-in and day-out are no more than a bunch of software, programmed to work in a certain way and produce course output, right? Well, in part that may be true, but you might want to think again about that one.

Consider this: The last time you were stuck with an animation that wouldn't work, or a picture that was looking distorted, or the exam score that wouldn't appear correctly on the LMS - who did you turn to for expert help? The last time you had a great idea on how the tool could be improved, how did you share that with the vendor? And when your team hired a couple of fresh developers new to the technology, how did you arrange for their training?

Products that you use are not just software - they come with professional relationships you build with the vendor, other users and experts in the ecosystem. When you become a user of a product, you belong to a world of professionals that are linked to the product.  Every tool you have in your bag is like a relationship.
 
That is why I am excited about Raptivity Evolve, a remarkable new initiative that brings value to Raptivity users on an on-going way through new complimentary interactions, webinars, samples and more. Also interesting is InteractivityHub, a vibrant online community,  where  users exchange thoughts and ideas, ask questions and provide answers. The Raptivity Valued Professionals (RVPs) are experts that volunteer their help on community. Raptivity Empower provides an array of complementary services, including in-depth training, to help users get the most out of the tool.

The idea of an innovative software that actively supports an on-going relationship has found good traction amongst e-learning developers. At the end of the day, it is all about relationships.

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Infusing Assessments with Advanced Interactivity

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Assessments are inherently interactive. There is no assessment unless the learner interacts with the e-learning course in some way. What then does 'infusing assessments with advanced interactivity' mean?

Some instructional designers believe that throwing in some multiple choice questions make learning sufficiently interactive. We would like to question that. Learners are bored to death with the chore of answering the same types of questions: MCQ, Matching, Fill-in and Drag-drop. They need variety. They need to enjoy their assessments. Don't they?

Formative assessments, sprinkled throughout the learning material, aim to perform a knowledge-check. Here, there is huge potential for using a wide variety of exciting interactions.

When the nature of the learning content drives your decision, you might choose interactions accordingly. For example, a product familiarization course may involve labeling, a soft-skill course may use videos or simulations, and so forth.

Sometimes your instructional objective decides the interaction type. This would lead to interactions that require recalling a concept and applying it or simply memorizing it.

Finally, the nature of  your target audience influences the choice of interactions. Competitive audiences will enjoy games, those needing motivation could use other types of interactions.


Summative assessments, which occur at the end of a learning module, aim to evaluate the learner and report a score. Prima facie it stands to reason that summative assessments are more serious business, and should somehow steer clear of interactivity. On close examination, though, we find several situations where summative assessments too can benefit from advanced interactivity.

For example, a compliance training can include an assessment delivered as a simulation exercise. Similarly, when teaching leadership development, games can still deliver. The case of interesting assessments for K-12 is more obvious to make. Several questions can be delivered through game-like activities.

In conclusion, then, both formative and summative assessments can be infused with advanced interactivity to enhance learner engagement, enjoyment and retention, without compromising the key goals of knowledge checking and evaluation.

One great example of a simple interaction that works equally well in both types of assessments is Rapid Check. To see a demo of Rapid Check, click here. To hear about the various ways you can use Rapid check, watch this webcast.

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mLearning - What Works? What Doesn't?

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This summer's thought leadership webinar from Harbinger Group attracted over 1000 registrants. Perhaps it was the powerful and relevant theme that drew such crowd: Interactions on Mobile. What works? What Doesn’t? The Raptivity-sponsored event provided several insights in interactive mLearning.


Here's a  brief outline of the webinar:

• The need for interactivity in mLearning
• Characteristics of mLearning interactions
• Challenges in mLearning, native vs. web apps
• Flash vs. HTML5
• Why HTML5
• Tips for creating interactive content for mobile

In case you missed it,  you can access the slide deck and the  recorded webinar here.

The webinar speakers were Janhavi Padture, Vice President at Harbinger Group and Robert Gadd, President and Chief Mobile Officer of OnPoint Digital. 'As always, we hosted the webinar three times in the day to cater to Asia-Pacific, Europe and Americas', added Jamaica Bracken, chief anchor.

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4 Must-haves for a m-Learning Tool

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These days designing and delivering end-to-end e-learning on mobile devices is on everyone's mind. What kind of capabilties must tools have to support m-learning? Here is a quick 4-point checklist.

Device Capabilties
Depending on the target device, user interface capabilities will vary. The m-learning tool should utilize fully the capabilities of the target device.

Templates
Ready-to-use templates for all supported devices go a long way in ensuring professional presentation while saving time.
 
Preview Capability
Due to the wide variety of form factors mobile devices come in, preview of learning material is a crucial step before publishing content.

Media support
With an explosion of device types and browsers, it is important to keep track of media supported by each combination. One way for an m-learning tool to create value would be to alert the user when a non-support type is referred to. Even better the tool could intelligently select an alternative media from multiple media provided.

Both the creation and consumption of m-learning content on mobile devices is substantially different from traditional e-learning. Tool vendors will need to keep the differences in view while designing their wares.

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Building Your E-Learning Course Design Tool Kit

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If the title of this post makes you think I will list a whole bunch of tools here, let me first set the expectations right. It is my endeavor to take a look at the e-learning course design process here, so that you can decide how to build a tool kit that addresses all process components.

E-learning course creation is all about having a design process in place to build the right course in time. Every instructional designer follows some sort of an e-learning course design process. What I proposed one such process in a recent webinar titled  “Interactive Courses on a Shoestring Budget” organized by Raptivity in November, 2011.

As you may have noticed in the figure shown above, the graphic image of the doughnut has been divided into two parts.

The lower part of the image has process steps such as screen capture, image editing, audio recording and video recording. These steps aid in the creation of assets for the course. These assets add to the picturesque quotient of the course and make it more engaging with videos, images, etc. The lower part also includes one final step of testing, which we will come back to later.

The upper part of the doughnut has processes such as special artifacts creation, interactivity building, content authoring and integration. This is where you assemble the assets and make the course interactive and complete. Interactivity building makes the course content more easy to adapt and retain in an interactive format through games, puzzles, etc. The final milestone is reached when all the assets, interactions, special artifacts created are put together in the content authoring and integration process and thereafter, you test the course on the Learning Management System (LMS).

Every course designer will follow some variation of this process. The process then, forms the basis of your tool selection. Building your e-learning course design tool kit is a matter of identifying the tools that help you execute the process efficiently. Some may be freely available tools, yet others commercially available.
 

To view the narration of the doughnut given during the webinar, you can view the recording here.

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Global Poll Reveals Key Trends in e-Learning Design

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In a recent online event, we polled hundreds of course designers spread throughout Australia, Europe and USA with four simple questions. The results are quite interesting.

Question 1.
In your experience, over the past several years, are customer budgets per hour of eLearning increasing, decreasing or remaining about the same?

Figure 1: Poll Results on E-Learning Budgets Per Hour of Seat Time

Question 2.

What level of interactivity do clients expect in the courses you deisgn?

Figure 2: Poll Results on Level of Interactivity Clients Want

Question 3.
What types of tools do you currently use for eLearning course creation?

Figure 3: Poll Results on Current Tools in use for E-Learning Course Creation

Question 4.
Do you use a greater number of tools today than you did three years back?

Figure 4: Poll Results on Number of Tools over the Years

My key take away from this set of poll questions is that eLearning budgets per hour of seat time have shrunk, but customers continue to demand higher level of interactivity. Given the pace of technology advancement, producers are able to meet the customer demands by using the right set of tools. That explains the use of a greater number and variety of tools.

Feel free to share your thoughts and interpretations of these poll results.

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